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 FREQUENTLY ASKED QUESTIONS


CONTENTS
MEMBERSHIP
INTERACTION
BUSINESS
GENERAL INFORMATION

 
CONTENTS
 

What is ProjectsWire?
What are its contents?
What are the sources of information? How authentic and reliable is the information?
What are the unique features of ProjectsWire?
Who all can benefit from ProjectsWire?
How can I view the contents of ProjectsWire?
Will I be able to view the past stories? Is there a news archive feature available?
I saw a story on your site earlier, but I can't find it now?
Part of a story is missing or there's an error in a story?
How often is ProjectsWire updated?
Whom do I contact about reprinting a ProjectsWire News article?
I really liked a story on your site. Can I link to it on my site?
How do I locate content on the site if I can't remember which section it was in?

 
Membership
  TOP

• How can I get access to ProjectsWire website?
What are the main categories of membership?
What is the periodicity of membership?
What is single user access?
What is multiple users’ access?
Could the news from the site be downloaded?
Does ProjectsWire provide trial access?
How can I/we become a member of ProjectsWire service?
Where I will find the membership fee structure?
Is an online payment facility available?
How can a user from outside India pay for membership?
How fast will I get the username and password after remitting the payment online through Credit Card and    how is it     communicated?
How soon I will get username and password after sending the payment by surface mail and how is it communicated?
Is the Membership fee refundable?
How to get a Performa Invoice (Estimated Bill)?
When does the membership expire?
Could a member change his username and password on their own? How can I change information that's in    my     ProjectsWire profile?
When I tried to register, I get the message: "THE USERNAME YOU SELECTED CAN NOT BE USED. THIS    NAME IS EITHER     INVALID OR ALREADY EXISTS."
Who can pay the membership fee in Indian Rupee?
Who can pay the membership fee in US $?
What are the available modes of payment of Membership Fee?

 
INTERACTION

How are the members communicated with updates on the site?
ProjectsWire email alert service?
Why email alerts?
Why daily email alerts? How will it help?
I don't want to receive daily e-mail alerts from ProjectsWire. How can I stop this?
How can members ask for any query?
How can non-members ask for any query?
Can I contact the editor for my views or comments?
Why you get disconnected automatically from ProjectsWire sometimes?
Where can I / we post feedback about ProjectsWire?
Where can I intimate if any error or dead link is found on the site?
Where can I submit Testimonial about the site?

 
BUSINESS
 

Whom should I contact about strategic partnership or affiliation with ProjectsWire?

 
GENERAL INFORMATION
 

Who owns ProjectsWire.com?
What is the network of ProjectsWire?
What is the contact address of ProjectsWire?

 
Contents

  : What is ProjectsWire?
  : ProjectsWire is India’s first and only online news services dedicated to the project fraternity.

ProjectsWire is designed to provide real-time exclusive news catering to the projects industry in India to corporations, news organizations and individuals around the world.

The coverage spans across all major industry groups and has a nationwide spread. The service also touches upon India-related developments overseas.
  : What are its contents?
  : The service covers exclusive news on a host of subjects, including:

• New projects
• Project update
• Overseas project opportunities
• Tenders & response to tenders
• Policy developments and notifications
• Domestic & overseas orders
• Contracts awarded
• Project-related events……….and much more

To complement the exclusive projects-related news updates, ProjectsWire contains the following information related to the project industry:

Tender News:

This section offers a crisp summary of project-related tenders floated by companies by project promoters during pre-implementation and implementation stages of their projects.

Apart from news on tenders floated for actual project implementation, the service also covers tenders floated for short-listing / appointment of Business consultants; Expression of Interest. In addition, notices issued for empanelment of suppliers and contractors by government agencies, are also covered.

For suppliers, contractors, engineers, etc., this is a clear avenue to enhance business opportunity.

Policies & Notifications:

This section provides news on relevant policies & notifications issued by various Central and State government agencies. Apart form the policy itself, the section also carries news developments relating to policy matters.

This section acts like one of the guiding factors for projects promoters & vendors in formulating their new investment plans.

Today's Headlines:

This section provides highlights of important project-related news covered by leading newspapers on a daily basis.

Events:

This section aims to provide a comprehensive list of all the forthcoming events relevant to the projects / construction fraternity, both nationally and internationally.

  : What are the sources of information? How authentic and reliable is the information?
  : Projects information is sourced from diverse primary sources. With more than 60 reporters and editors in news bureaus around the country, ProjectsWire provides the world with the most comprehensive, accurate and up-to-date coverage of project-related news available.

Additionally, the information culled out from various secondary sources is further authenticated by field research executives stationed across the country.

  : What are the unique features of ProjectsWire?
  :
  • ProjectsWire is India’s first and only online news services dedicated to the project fraternity.
  • ProjectsWire is designed to provide real-time exclusive news relating to projects in India
  • ProjectsWire provides the world with the most comprehensive, accurate and up-to-date coverage of project-related news available in the shortest possible time.
  • The coverage spans across all major industry groups and has a nationwide spread.
  • The service also touches upon India-related developments overseas.
  • ProjectsWire service is supported by daily email alerts to further improve the usability of the service.
  : Who all can benefit from ProjectsWire?
  :

ProjectsWire can be subscribed by project promoters, project consultants, construction companies, turnkey contractors, equipment and raw material suppliers and service providers, manufacturers and vendors, financial institutions, banks, insurance companies, corporate strategy planners, research and academic institutions and government and semi-government agencies, both domestically and internationally.

  : How can I view the contents of ProjectsWire?
  :

ProjectsWire is a subscription-based website, hence, only registered subscribers can access the website. Every time you desire to access ProjectsWire.com, you will have to key in the unique username and password assigned to you. Using the unique username, at a time, only ONE person can access ProjectsWire.com.

  : Will I be able to view the past stories? Is there a news archive feature available?
  :

News archives on the site are available for 30 days. In case you want details of a story earlier that 30-days, please contact us at help@projectswire.com or go to the feedback icon on the website and fill in the requested details.

Note: Please make sure to give details about the name of the company the story is about, the date it ran and the subject of the story (and, if possible, the headline of the story).

  : I saw a story on your site earlier, but I can't find it now?
  :

ProjectsWire updates frequently. We run top stories in a variety of categories. We also post the latest ProjectsWire News stories and press releases about companies. It's possible that the story or press release you're looking for has been replaced with more recent news and is no longer available on our Web site.

  : Part of a story is missing or there's an error in a story?
  :

Please contact us at help@projectswire.com or go to the feedback icon on the website and fill in the requested details.

Note: Please make sure to give details about the name of the company the story was about, the date it ran and the subject of the story (and, if possible, the headline of the story).

  : How often is ProjectsWire updated?
  :

The service provides exclusive news updates on a daily basis on all working days. Fresh feeds are hosted on real-time basis, making it a live wire of critical project-related news.

  : Whom do I contact about reprinting a ProjectsWire News article?
  :

For multiple print copies and all other uses of ProjectsWire News articles, please contact us at help@projectswire.com

  : I really liked a story on your site. Can I link to it on my site?
  :

You may link to our site only in accordance with the ProjectsWire Terms of Service.

  : How do I locate content on the site if I can't remember which section it was in?
  :

You can look at the site map for a list of content within each section. If you don't find what you're looking for there, you can ask our feedback team at feedback@projectswire.com.

 
MEMBERSHIP


  : How can I get access to ProjectsWire website?
  :

You can get access to the website by becoming its registered member. To register please visit the 'Register' section on the website.

  : What are the main categories of membership?
  :

Membership is assigned through a unique Username and Password login which can be accessed from any location across the globe.

  : What is the periodicity of membership?
  :

Membership is provided only on annual basis i.e. twelve months from the date of activation. No fortnightly, monthly, quarterly or half-yearly membership is entertained.

  : What is single user access?
  :

In single user access, at a time only one user can access the website using the unique login and password.

  : What is multiple users’ access?
  :

Under the multiple users access scheme more than one logins are issued to subscribers. This facility is available at very reasonable rates. For further details please contact our membership team at membership@projectswire.com.

  : Could the news from the site be downloaded?
  :

Bonafide members can download/print information in HTML format. Data may be reproduced for research, analysis, survey, review, studies and such other academic purposes with due acknowledgement as per 'Terms of Use & Disclaimer'.

  : Does ProjectsWire provide trial access?
  :

Yes. For trial access click on "Login" icon on the home page, follow the instructions and fill a simple form. Our membership cell will contact you within 24 hours for your username and password. Your can access ProjectsWire.com with immediate effect on receipt of the same, using the username and password.

If you don't receive a call or an email from us within 24 hours then please email us at mktg@projectswire.com or contact us

  : How can I/we become a member of ProjectsWire service?
  :

Membership can be obtained online, offline or by wire transfer.

For online registration, please click the 'Register' icon on the home page and go to the 'Subscription' page. Select the mode of payment (Credit Card / Cheque or Bank Draft / Wire Transfer) and follow simple instructions listed there.

For offline payments, please fill the membership form on the above lines or get a print out of the same and send along with payment. The payment is to be made in favour of 'ProjectsWire' and should be sent at our Mumbai address given below.

  : Where I will find the membership fee structure?
  :

To see the membership subscription fee of ProjectsWire, please visit the 'Register' section on the home page of ProjectsWire.

  : Is an online payment facility available?
  :

Online payment facility is available. ProjectsWire is using ICICI payment gateway, which is a Verisign certified and secure site.

  : How can a user from outside India pay for membership?
  :

User from outside India can make the payments online using credit card, or through money transfer via selected post offices or money transfer through banks. For any assistance contact our membership team at membership@projectswire.com

Via Online Submission using Credit Card
For registration through credit card, please click the 'Register' icon on the home page and go to the 'Subscription' page. Select the mode of payment “Credit Card” and follow simple instructions listed there.

Via Wire Transfer
For registration through wire transfer, please click the 'Register' icon on the home page and go to the 'Subscription' page. Select the mode “Via Wire Transfer” and follow simple instructions listed there.

The details for wire transfer are as follows:

Transfer To:
661001 007431
ABNAINBB
ABN AMRO BANK N.V.
BOMBAY 400023

SWIFT CODE - ABNAINBB

Thru:
ABNA US33
ABN AMRO BANK N.V.
NEW YORK
BENEFICIARY NAME: Economic Research India Limited

ACCOUNT No.: 731198 (Current Account)

On completion of the transaction, please intimate us with its receipt number. Please allow 48 to 72 hrs. for us to get your payment status from our bank.

CREDENTIALS

PAN No.: AAACE7653C
Service Tax No.: OID/ MUM-I/005
Company Registration No.: 127222 Dt. 16-06-2000

  : How fast will I get the username and password after remitting the payment online through Credit Card and how is it communicated?
  :

Normally on the same day or on the next business day (if the payment is received after working hours.) Username and password are communicated through e-mail. The Invoice and Receipt are sent in digital format to foreign subscribers, while the same are sent by surface mail to subscribers from India.

  : How soon I will get username and password after sending the payment by surface mail and how is it communicated?
  :

Normally on the same day or on the next business day (if the payment is received after working hours.) Username and password are communicated through e-mail followed by formal letter, along with the Invoice and Receipt, through surface mail.

  : Is the Membership fee refundable?
  :

No. The membership fee either paid online or offline is not refundable.

  : How to get a Performa Invoice (Estimated Bill)?
  :

To get Performa Invoice (Estimated Bill) please contact our membership team at membership@projectswire.com

  : When does the membership expire?
  :

Membership lapses at the expiry of its tenure. However, to facilitate a subscriber to renew the membership in time, we send first renewal notice two months prior to the expiry date and follow the same with a second renewal notice one month before the expiry of the membership.

  : Could a member change his username and password on their own? How can I change information that's in my ProjectsWire profile?
  :

A member can change his password or his profile any number of times by visiting the "Modify Profile" section, after he is logged in. However, for changing the username, a member has to contact the helpdesk at help@projectswire.com.

  : When I tried to register online, I get the message: "THE USERNAME YOU SELECTED CANNOT BE USED. THIS NAME IS EITHER INVALID OR ALREADY EXISTS."
  :

Either someone has already registered the Username you entered or you have previously registered for ProjectsWire. For further assistance, you can contact the helpdesk at help@projectswire.com.

  : Who can pay the membership fee in Indian Rupee?
  :

Rates in Indian Rupee are applicable to all citizens of India who are studying, working or doing business or any activity in India and to all Indian & Foreign Government / Semi-Government Offices / Departments, Autonomous Bodies, NGOs, Academic & Research Institutions, UN Bodies, Firms and Companies or their Representatives having their legitimate office / address in India.

  : Who can pay the membership fee in USD?
  :

Rates in US Dollar are applicable to all those other than mentioned above.

  : What are the available modes of payment of Membership Fee?
  :

Rates in US Dollar are applicable to all those other than mentioned above.

  : What are the available modes of payment of Membership Fee?
  :

By Cheque, Bank Draft, Wire Transfer or Online using Credit Card. For details see question
Is an online payment facility available? Or How can a user from outside India pay for membership?

 
INTERACTION


  : How are the members communicated with updates on the site?
  :

Members are informed through daily email alerts about the updates on the website. Members can intimate our helpdesk at help@projectswire.com. regarding any query on daily email alerts. For details see email alert.

  : ProjectsWire email alert service?
  :

Under this service an email alert of the day’s news published on ProjectsWire.com is delivered at your email id, four times during the day (in ET/India). The time schedules are: 10:00 A.M, 1:00 PM, 4.00 PM, 7.00 PM. This service is available on all working days.

  : Why daily email alerts? How will it help?
  :

ProjectsWire is a dynamic website, wherein news is updated on real-time basis on all working days. Hence, a subscriber may find it a bit difficult keeping tab on a minute-to-minute updates. Email alerts will make your task that much easier.

To view the details of news listed in the email, a subscriber need not go into the website. Simply by clicking on the news headline of his choice, he will be able to see the details (of course, before showing the details, he will be asked to key in his login and password)

  : I don't want to receive daily e-mail alerts from ProjectsWire. How can I stop this?
  :

To stop receiving the daily email alerts, please contact us at help@projectswire.com. or go to the helpdesk icon on the website and fill in your requirement. Please give us 24 hours to process your feedback in this case. However, please note that ProjectsWire reserves the right to send registered members emails on general information regarding the ProjectsWire service.

  : How can members ask any query?
  :

Members can email their queries at help@projectswire.com. or call our helpdesk executive at +91-22-30271902.

  : How can non-members ask any query?
  :

Non-members can also email their queries at help@projectswire.com. or call our helpdesk executive at +91-22-30271751, 30271982 / 83 / 84.

  : Can I contact the editor for my views or comments?
  :

Our editors are interested about your views & comments. Please send us your feedback at editor@projectswire.com. We do welcome views on how we could improve our news coverage and all correspondence is read by a senior editor.

  : Where can I post feedback about ProjectsWire?
  :

Feedback and responses can be submitted using the 'Feedback' feature listed on the home page.

  : Where can I intimate if any error or dead link is found on the site?
  :

You can submit the error at feedback@projectswire.com.

  : Where can I submit Testimonial about the site?
  :

You can submit it at feedback@projectswire.com.

 
BUSINESS


  : Whom should I contact about strategic partnership or affiliation with ProjectsWire?
  :

For any strategic partnership, alliance or affiliation with ProjectsWire, please get in touch with our marketing team at marketing@projectswire.com

 
GENERAL INFORMATION


  : Who owns ProjectsWire.com?
  :

ProjectsWire.com is owned by Economic Research India (ERIL).

ERIL is one of the leading groups in India, providing indispensable B2B information tailored for professionals in the new projects sector through online and print medium. The company was launched in the year 2000. The primary objective of ERIL is to provide invaluable resource to assist business development efforts of those organizations focusing on the new projects market.

ERIL is a company promoted by a team of professionals having rich experience in the field of economic research, business journalism and media. The group companies include Adfactors Financial Advertising Agency, Adfactors PR, Chloropyll (Brand Communications), and I-Mandi Asia Ltd.

The company is headquartered in Mumbai and has offices in Delhi, Chennai, Bangalore, Hyderabad, Kolkata, Pune, Ahmedabad and other cities. Other products of ERIL include: www.projectstoday.com, Project Monitor, Project Alert, Project Vendor, Electrical Monitor, and Architecture Update

For further details please visit our About Us section.

  : What is the network of ProjectsWire?
  :

A team of experts drawn from academia, research, journalism, media and industry guides ProjectsWire.com and has its own research network with presence in all major state capitals.

ProjectsWire has offices in the following cities: Mumbai, Ahmedabad, Bangalore, Chandigarh, Chennai, Delhi, Hyderabad, Indore, Kolkata, Pune, and Vadodara.

  : What is the contact address of ProjectsWire?
  :

Economic Research India Limited
Projects Wire Division
Sterling House, 5/7, Sorabji Santuk Lane,
Off Dr. Cawasji Hormasji Lane,
Marine Lines (E), Mumbai - 400002
India
For subscription: +91-22-30271751, 30271982 / 83 / 84
Helpdesk: +91-22-30271902
Fax : +91-22-30271733
Email: membership@projectswire.com
(Monday thru Saturday, 9:30 a.m. to 6:00 p.m. (+05:30 GMT), Except Govt. Holidays.)